This is a printable guide for you to use as a tool when interviewing a child care facility over the telephone.

Telephone Interview Guide

Date __________  Facility Name__________________   Address________________________

Telephone Number __________________ Director Name ______________________________

1. How many years have you been in business? _________________________________
   
   
2. Are you licensed with the state? Yes/No
   
   
3. If yes, what is your license number? _________________________________________
   
   
4. If no, do you belong to any professional accreditation organizations? Yes/No
   
   
5. If yes, do you currently have any violations? Yes/No
   
   
6. If yes, what are they and what are you doing to resolve them?______________________
   
   
7. If no, when was the last time your facility was inspected? _________________________
   
   
8. What age groups of children do you serve? ____________________________________
   
   
9. What are your hours of operation? ___________________________________________
   
   
10. How much is your cost for care monthly? ______________________________________
    
    
11. What does this cost include? _______________________________________________
    
    
12. Are there any additional costs? Yes/No
    
    
13. If yes, what are they and how much? _________________________________________
    
    
14. Is financial assistance available? Yes/No
    
    
15. Do you provide meals or snacks? Yes/No
    
    
16. If so, what are they? ______________________________________________________
    
    
17. What is your child/teacher ratio? ____________________________________________
    
    
18. What is the total number of children for whom you currently provide care for? __________
    
    
19. Are you closed for any periods of time throughout the year? _______________________
    
    
20. If so, when are you closed? ________________________________________________
    
    
21. Can I drop in anytime during business hours for a visit to see the facility?Yes/No
    
    
22. Do you offer references? Yes/No
    
    
23. If yes, can I have that information? ___________________________________________
    
    
24. What is the daily routine and types of activities planned for the children? ______________
    
    
25. What are your methods for discipline? ________________________________________
    
    
26. Do you provide transportation? Yes/No
    
    
27. If so, from what time to what time & how for what distance? ________________________
    
    
28. Do you currently have any openings for my child/children? Yes/No
    
    
29. If no, do you have a wait list? Yes/No
    
    
30. If yes, can I be added to your wait list? Yes/No